Process walkthroughs

Live

Leslie mirrors every Rentvine application every few minutes, chases the co-applicants who have not finished, and opens the move-in the moment one is approved. Approving or declining is a person's decision — Leslie never makes it, and never emails an applicant about it until somebody has.

01
Every application mirrored
Sync sweep reads Rentvine screening/applications every few minutes and mirrors status, applicants and address onto the board.
Your team sees DASHBOARD example
The board is a copy of Rentvine, not a second source of truth. Status flips are detected by reading the PREVIOUS status before the mirror overwrites it — otherwise an approval that happened between two sweeps is invisible, and the move-in never opens.
02
Co-applicant chase
An application has been submitted but a co-applicant has not finished theirs, and it has aged past the delay.
Prospect sees EMAIL example
Almost there — one more applicant for 1420 Pearl St, Boulder, CO 80302
Hi Jordan & Sam Sample, Your application for 1420 Pearl St, Boulder, CO 80302 is in, but we are still waiting on one co-applicant to finish theirs. Screening cannot start until everyone has submitted. If they need the link again, just reply and we will resend it.
Once per application. A second nudge on the same one reads as pestering, and the board already shows who is outstanding.
03
Approve or decline — the human step
A manager records the decision on the applications board.
Your team sees DASHBOARD example
Leslie never decides this. Screening results, income, references and anything a person weighs are theirs — Leslie's part is making sure the decision reaches the applicant in the right words and opens the right next process.
04
Approved
Decision recorded as approved.
Resident sees EMAIL
Your rental application has been approved!
Hi Jordan & Sam Sample, Your applications have been approved, congrats! The next step will be to create your online resident portal and submit the hold fee in the amount of $500.00 within the next 24 hours. Please see an email from New Age with links to complete this. Although the hold fee is not refundable if you do not move forward with the property, the hold fee will be credited towards your refundable security deposit at the lease start date. The lease will be prepared with a October 1, 2026 start date and September 30, 2027 lease end date. If you decide to move forward, we can draft and send out your lease for review and signature. Let us know if you have any questions with the remainder of this process. — Leslie, AI Leasing Assistant for New Age Real Estate New Age Real Estate is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-in, reply and a team member will help you directly.
05
Approved with conditions
Decision recorded as approved, with conditions attached.
Resident sees EMAIL
Your rental application has been approved (with conditions)
Hi Jordan & Sam Sample, I am happy to inform you that your application has been approved with conditions of a double deposit, congrats!! The next step will be to create your online resident portal and submit a "hold fee" in the amount of $500.00 within the next 24 hours. I have emailed you the links to complete this. Although the hold fee is not refundable if you do not move forward with the property, the hold fee will be credited towards your refundable security deposit at the lease start date. Key factors that adversely affected this decision: 1. Additional deposit of $500 2. Proof of renters insurance before keys If you cannot submit the full balance now, I suggest that you submit half ($250.00) now and the remainder ($250.00) by October 1, 2026. How does this sound? The lease will be prepared with a October 1, 2026 start date and September 30, 2027 lease end date. We will draft and send out your lease to be reviewed and signed by you once I hear back. Let me know if you have any questions with the remainder of this process. — Leslie, AI Leasing Assistant for New Age Real Estate New Age Real Estate is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-in, reply and a team member will help you directly.
The conditions are stated in the email rather than left for a phone call, so what was agreed is written down before anybody moves in.
06
Not approved
Decision recorded as declined.
Resident sees EMAIL
Your rental application results
Hello, Thank you for your interest in our rental property. The application submitted does not qualify for approval. Please see attached letter. Best wishes in your continued home search. — Leslie, AI Leasing Assistant for New Age Real Estate New Age Real Estate is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-in, reply and a team member will help you directly.
Deliberately says little. An adverse decision has rules about what may be given as a reason, and this is not the place to improvise one.
07
Approved → the move-in opens itself
The sync sees an application flip to Approved.
Your team sees DASHBOARD example
A move-in record is created from the application — property, applicants, dates — and the move-in process takes over from there. Nobody re-types it, and nothing is waiting on somebody noticing the flip.
This is sample data — that action works in the real product.