Maintenance

Live

🚨 Needs a human — escalated / emergency

1
ResidentPropertyTradePriorityStatusWork OrderReceived
OH
Omar Haddad
Plumbing 🚨 Active water leak
55 Birchwood Avenue, Lakeside, CO 80001 High Escalated 37m ago

Filed, coordination not started

2
ResidentPropertyVendorStageMoneyLast decisionUpdated
MD
Maya Donnelly
Plumbing
1820 Maple Grove Lane, Riverton, CO 80000 Not started 23h ago
TC
1140 Willow Bend Street, Fairview, CO 80002 Not started Sep 20

Filed work orders

2
ResidentPropertyTradePriorityStatusWork OrderReceived
MD
Maya Donnelly
Plumbing
1820 Maple Grove Lane, Riverton, CO 80000 Plumbing Medium Filed #4172 23h ago
TC
1140 Willow Bend Street, Fairview, CO 80002 HVAC High Filed #4168 Sep 20

In intake

1
ResidentPropertyTradePriorityStatusWork OrderReceived
TR
Ted Ramos
General
9 Harbor View Court #4, Lakeside, CO 80001 Low In intake 15h ago

Leslie triages each resident text and files a categorized work order in Rentvine. Past that she chooses a vendor and dispatches under a not-to-exceed, asks the owner when a job is over the limit or needs quotes, and closes only once the RESIDENT confirms the work — a vendor marking their own job done is the vendor's account of it. Emergencies are still routed to a person immediately, and a desk that is shadowed is coordinated on this board and never written to.

This is sample data — that action works in the real product.