Emails Leslie sends

Hi Jordan & Riley,

Your applications have been approved, congrats!

The next step will be to create your online resident portal and submit the hold fee in the amount of $2,400.00 within the next 24 hours.

Please see an email from Peakline Property Management with links to complete this. Although the hold fee is not refundable if you do not move forward with the property, the hold fee will be credited towards your refundable security deposit at the lease start date.

The lease will be prepared with a October 4, 2026 start date and October 4, 2027 lease end date.

If you decide to move forward, we can draft and send out your lease for review and signature. Let us know if you have any questions with the remainder of this process.

— Leslie, AI Leasing Assistant for Peakline Property Management
Peakline Property Management is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-in, reply and a team member will help you directly.

Peakline Property Management is an Equal Housing Opportunity provider.

Hi Casey,

I am happy to inform you that your application has been approved with conditions of a double deposit, congrats!!

The next step will be to create your online resident portal and submit a "hold fee" in the amount of $3,200.00 within the next 24 hours.

I have emailed you the links to complete this. Although the hold fee is not refundable if you do not move forward with the property, the hold fee will be credited towards your refundable security deposit at the lease start date.

Key factors that adversely affected this decision:
1. 1. Income ratio below the 2.5x requirement — double security deposit required.

If you cannot submit the full balance now, I suggest that you submit half ($1,600.00) now and the remainder ($1,600.00) by October 7, 2026. How does this sound?

The lease will be prepared with a October 7, 2026 start date and October 7, 2027 lease end date.

We will draft and send out your lease to be reviewed and signed by you once I hear back. Let me know if you have any questions with the remainder of this process.

— Leslie, AI Leasing Assistant for Peakline Property Management
Peakline Property Management is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-in, reply and a team member will help you directly.

Peakline Property Management is an Equal Housing Opportunity provider.

Dear Jordan & Riley,

We hope you enjoy your new home!

Our Peakline Property Management office is located at: 7173 S Havana St Unit A600, Centennial CO 80112. It is open Mon-Fri from 8-5 PM.

Please send all mail and Renters Insurance to our P.O Box:

ERA Peakline Property Management
PO Box 3517, Englewood
CO 80155-3517

To move in via lockbox, please provide the following:

1. Renters Insurance. RentVine Renters Insurance through ERA Peakline Property Management RE is $16.95 per month. If you decide to choose your own provider, you must list Peakline Property Management as an interested party (with PO box address above).

2. Payment of $1,913.33 (pro-rated rent + $150.00 move in fee). We ask that payments are made online through your portal at least four (4) business days before move in.

3. Sign Your Lease.

4. Utility Set-Up Confirmation. (if applicable) Send confirmation of electric, gas, and trash service start-up to me (utilities@peaklinepm.com). Please contact Water Utility provider to set up monthly notifications and email initial water bill to me (utilities@peaklinepm.com) so I can pro-rate your first months usage, then ALL succeeding bills will be paid by you to the water company directly.

Electric: Front Range Power
Gas: Summit Gas Co.

Additional Information:

Property Condition Report. Fill out the attached property condition report and deliver it to us within 21 days of your lease start date.

Maintenance Requests. If there are repair issues, your portal is the proper method for submitting maintenance requests. Filters (furnace/fridge), light bulbs, dead batteries in garage remotes, appliances that are not plugged in/turned on are all resident responsibilities. Do not hesitate to submit a work order request through the portal. To submit service requests: https://newagere.rentvine.com/portals/resident/

HOA Rules and Regulations. (if applicable) These documents will be uploaded to your portal for access and review. It is important that you review these by-laws and abide by them accordingly to avoid any HOA violations and/or associated fines. If you are unable to access these documents through your portal, please notify your Property Manager.

Purchase Program. The Peakline Property Management Purchase Program is a one-of-a-kind perk for renting from us! You will gain a significant rebate towards the purchase of your next home. This rebate can be used in many ways, including; down payment assistance, points towards a lower interest rate, closing costs, and more. We will work directly with you and your lender to determine eligibility and the best use for this rebate. Additionally, we are often able to work with you regarding your lease agreement if you decide to purchase a home with us before the lease is up. We have helped many of our residents make a smooth transition from renting to owning and we would enjoy helping you realize this dream, too! Ask your Property Manager for more details.

Once again, Welcome to your New Home! Let us know if you have any questions or need anything during your stay with us.

— Leslie, AI Leasing Assistant for Peakline Property Management
Peakline Property Management is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-in, reply and a team member will help you directly.

Peakline Property Management is an Equal Housing Opportunity provider.

Hello Pat,

I hope all is well! I wanted to inform you that the property has been leased with a move in date of September 29, 2026. The lease has been uploaded to your Owner Portal. Please let me know if you have any questions.

— Leslie, AI Leasing Assistant for Peakline Property Management

Peakline Property Management is an Equal Housing Opportunity provider.

Hi Jordan & Riley,

Your move-in at 1140 Willow Bend Street is about a week away (September 29, 2026) — checking in so everything's ready for you to get keys on day one.

Still needed before move-in:
• Renters insurance certificate
• Utility transfer confirmation (electric)

Utility confirmations can go to utilities@peaklinepm.com. If anything on the list is already handled, just reply and we'll check it off. Questions welcome any time.

— Leslie, AI Leasing Assistant for Peakline Property Management
Peakline Property Management is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-in, reply and a team member will help you directly.

Peakline Property Management is an Equal Housing Opportunity provider.

Hi Jordan & Riley,

Welcome home — today's the day! Here's how to get in at 1140 Willow Bend Street:

Lockbox on the front porch railing, code 4-2-8-1. Keys, mail key, and two garage remotes inside.

A few reminders from your Welcome Home email:
• Please leave the lockbox in place — our team will collect it.
• Utility confirmations (electric, gas, trash) and your first water bill go to utilities@peaklinepm.com.
• Fill out the property condition report and return it within 21 days of your lease start.
• Repairs or issues once you're in? Submit a request through your resident portal: https://newagere.rentvine.com/portals/resident/

Enjoy your new home! Reply here if anything comes up during your move.

— Leslie, AI Leasing Assistant for Peakline Property Management
Peakline Property Management is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-in, reply and a team member will help you directly.

Peakline Property Management is an Equal Housing Opportunity provider.

Hello,

We are sorry to hear that you are planning to move and we wish you the best.

Usually we require you to turn over the property to us by noon on the date your lease ends so that we can make repairs and get it ready for new tenants. Sometimes, if you are able to move out sooner and we have a tenant wanting to move in, we will refund you rent for some days at the end of the month. Please update us with your exact move out date when you have that available so we can coordinate a beneficial situation for everyone.

We will soon be contacting you to schedule showings at the property for prospective tenants. We will also put a lockbox on the property for easy access by our staff. Our policy is to give you as much notice as possible to prepare for the showings. Please work with us to show the property and secure a new tenant.

OUR REPRESENTATIVE WILL ALWAYS ACCOMPANY PROSPECTIVE TENANTS TO THE PROPERTY FOR SHOWINGS. For your safety please do not allow any unaccompanied people into your home.

A copy of our move-out procedures can be found on our website and provides you with valuable info regarding the move-out process and security deposit return. Your security deposit return will be mailed to the address you provide us WITHIN 60 DAYS OF LEASE EXPIRATION.

We wish you the best of luck with your move to a new home. If you have any questions please don't hesitate to ask.

Thanks!

— Leslie, AI Leasing Assistant for Peakline Property Management
Peakline Property Management is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-out, reply and a team member will help you directly.

Peakline Property Management is an Equal Housing Opportunity provider.

Dear Tenant,

This letter is to inform you of the expectations for your checkout. Please leave all keys (including mailbox and club house if applicable) and garage door remotes on the counter prior to leaving and notify us of the date/time you will have these items complete. Your security deposit return will be mailed to the address you provide us WITHIN 60 DAYS OF LEASE EXPIRATION.

1. Carpet Cleaning: Per the lease agreement all carpets must be professionally steam cleaned at move-out at the tenant's expense. We will schedule our contractor to clean the carpets after your lease ends. This expense will be billed against your security deposit as explained in the lease agreement.

2. All appliances must be thoroughly cleaned. (i.e. Burner covers taken off the stove and cleaned, refrigerator, and freezer wiped clean, inside of oven cleaned.) See bottom of this letter for more explicit directions.

3. According to your lease, any extra cleaning that needs to be done will be done by our cleaning people and will be taken out of your deposit. See bottom of this letter for more explicit directions.

4. Everything must be out of the house and cleaned by noon on the last day. You will be expected to be out by noon, not in the process of moving. If any items are left at the property, you will be charged for Junk Removal.

5. If you are responsible for the yard, you are expected to have it mowed and edged along the concrete-to-grass edge and around the entire perimeter. The yard must be in good condition. If it isn't in good condition we will have our yard maintenance person take care of it and his fees will be taken out of your deposit.

6. You will need to have all the keys present at the check-out, or you will be charged to have the locks changed.

7. All utilities will need to be paid before the deposit can be returned. We suggest that you call the utility company several days prior to your moving out and tell them to end service on the last day of your lease. We also suggest you provide them with your forwarding address so they can get you the final bills quickly. We will be calling the utility companies to see that you have paid these bills.

8. We will also need a forwarding address for at least one person on the lease with a phone number.

9. The return deposit check will be made out to all persons on the lease. If you want it made out to only one person, we will need a letter signed by the others on the lease saying it's okay to send it to just one person.

General Cleaning:

- Remove cobwebs from ceilings, walls, top of all moldings and doorways. Wipe down all moldings, trim, baseboards, door casing, shelving, etc, with clean cloths.

- Vacuum and/or wash both sides of all blinds & ledges. Clean screens and window tracks with vacuum.

- Clean furnace room and storage areas (inside and outside) of all dust, cobwebs, and dirt. See "Furnace" below.

- Take down light globes/fixtures, wash with warm soapy water, and replace. Make sure that all bathroom and any multiple-bulb lights have exactly the same wattage and type of bulb. See "Light Bulbs" below.

- Clean ceiling fans (tops of blades and motor) and ceiling area above fans.

- Clean all windows inside including windowsills.

- Wipe all light switch covers and receptacle covers to clean off grease and fingerprints

- Vacuum all carpet (before steam cleaned) and sweep and mop all hardwood, vinyl, and tile. Ensure every place (behind toilets and corners of bath and closets) is clean.

- Sweep out garage and patios. This includes all walls and ceilings. Hose down if necessary.

- Be sure to schedule and confirm your last garbage pickup. Put away the cans after the day of scheduled pickup; this also ensures that its been done so you won't be charged.

Kitchen:

Stove: Clean range hood, fan, vents, and under drip pans. Scrub burners and under knobs. Replace all drip pans and rings. Clean oven and pan drawer. Do not use oven cleaner in self-cleaning ovens. Oven cleaner can be used on racks. Wipe down inside of oven with clean water after cleaning to remove all leftover residue. If stove is removable please slide the stove out and sweep/vacuum behind and underneath it. On some appliances you can do this by removing the lower drawer. Be careful not to damage the flooring when removing the stove!

Refrigerator: Defrost, wash inside thoroughly, remove & wash drawers, shelves and door compartments. (This applies to the freezer as well) Wash outside and adjacent walls. Clean all exposed sides, remove front foot guard and vacuum this area and behind the refrigerator. (It should be on wheels, so just pull it out. The frig will be moved during check out.) Do not turn off the refrigerator.

Dishwasher: Clean out inside of dishwasher (remove all dish ware), run a cleaning cycle without dishes. Clean front of dishwasher including buttons and control panel.

Cabinets and Countertops: Clean all counter tops and tile areas. Clean out all cabinets and drawers, including under the sink. Clean all cabinet doors and door handles of grease, finger prints, and dirt. Clean sink and polish faucet fixtures. Remove drawers, shake and wipe with damp cloth and reinstall.

Bathrooms: Scrub all tile and grout. Scrub bathtub, sink, and toilet including exterior areas. Wash the mirror and polish all fixtures. Clean medicine cabinet as well as all other cabinets and drawers inside and out.

Bedrooms: Clean out and vacuum closet, and remove all hangers. Wipe down closet shelves and pole, baseboards, window sills, casings, etc.

Living and Dining Areas: Clean closets and cabinets. Clean fireplace thoroughly.

Charges to deducted from deposit if not completed before vacancy.

Refrigerator: $75 (or more) if not cleaned.

Stove: $75 (or more) if not cleaned. If the drip pans and burner rings are not replaced, you will be charged for new ones.

Light Bulbs: $5 for each light bulb replaced.

Trash: $20 for any light trash left in property. $65 + dump fees for removal of furniture, large amounts of garbage, refrigerator trash, and cabinet trash.

Windows: Insides of all windows. Cost based on number of windows. Screens must be removed and cleaned with water also.

Vertical Blinds: $100 per vertical 5', 6' or 8' wide vertical blind.

Mini Blinds: $25+ per horizontal mini blind.

Furnace: $90 if you don't thoroughly vacuum out inside the furnace compartment and the surrounding area and change the furnace filter! This includes the top of the water heater, exhaust pipe (on top) and the furnace. It may need to be wiped down with a damp cloth. The filter and area will be checked.

Miscellaneous Cleaning will be billed at $35/hour. $75 minimum trip charge will apply.

— Leslie, AI Leasing Assistant for Peakline Property Management
Peakline Property Management is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-out, reply and a team member will help you directly.

Peakline Property Management is an Equal Housing Opportunity provider.

Hello,

I want to check in with you regarding your move-out this month. Please let me know what your move-out/cleaning schedule will be. The sooner I can come by and do your move-out inspection, the sooner I can get your deposit refunded to you. Best wishes for a safe and easy move!

Thanks for your help,

— Leslie, AI Leasing Assistant for Peakline Property Management
Peakline Property Management is an Equal Housing Opportunity provider. If you need a reasonable accommodation during your move-out, reply and a team member will help you directly.

Peakline Property Management is an Equal Housing Opportunity provider.